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Funding

To start a rental through a third party, as a general rule we require an initial payment of three months of rent plus freight. Once all details are received, we will forward the third party an invoice for this amount and will ship equipment only when payment has been received.

Please note that in most cases we will not be able to chase the third party provider for the initial payment. Due to their own privacy policies they will generally only speak to their client.

Insurance Claims

You may apply for:
A payment for three months plus freight.

To apply we need:

  1. Medi-Rent referral form
  2. Claim number
  3. Insurer’s name and contact details, including an email address

Private Health Insurance

In respect to private health insurance, the plans vary so much that we are unable to advise on whether or not items are covered.

Our devices do not have specific item numbers for private health insurance purposes. Please contact your insurer to check if it can be covered. Feedback from customers suggests that it can help to have a letter or referral from a therapist advising that the device assists with the patient’s particular condition.

Home Care Packages

You may apply for:
A payment for three months plus freight.

To invoice we need:

  1. Standard referral form completed
  2. Details of the Home Care package provider including an email address for invoicing

DVA

You may apply for:
DVA approval for funding.

To apply we need:

  1. Medi-Rent referral form.
  2. DVA Supplementary form.

NDIS

You may apply for:
A payment for three months plus freight – unless they are self managed (then it is like a normal rental).

To invoice we need:

  1. Medi-Rent referral form
  2. NDIS participant number
  3. Plan Manager’s name and contact details, including an email address

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