The device also has benefits for acute and chronic musculo-skeletal conditions. Ask us for more information.
$430 rental first 2 weeks. $120/wk thereafter.
Captain of the Waratahs
All our garments are single-use for better infection control and are compatible with either device.
The black colour also doesn’t show dirt or grime keeping it fresh looking for longer.
Scroll down for videos on how to put on.
For first time use, you will need to fill the water tank and then top it up once the treatment is started and the wrap is filled with water. The device will prompt for more water with a Low Coolant Warning.
You can top up the water tank once treatment has started, you do not need to wait for the device to alarm. Ensure the cap is secured in place once the water tank has been topped up.
The device and wrap will need approximately 500mL in total for optimal function.
You will not need to refill the device again for future use unless you change to a new wrap.
No, you do not need to stop the device to add more water. It is recommended to fill the device whilst it is running.
The Cryon-X comes pre-programmed with standard/typical settings as requested by most therapists and hospitals. Your treating practitioner will indicate whether these settings need to be changed.
Cryon-X has a touch screen. Press COMPRESS to change the pressure value using the up/down buttons. Press COOL or HEAT (depending on therapy option) to change the temperature value using the up/down buttons.
Please see our video guide or refer to the user manual if you need to adjust settings.
The pressure can be reduced by adjusting settings. It is initially set at (50mmHg) to match standard therapist/hospital protocols, however, can be turned down as required depending on patient tolerance.
Press COMPRESS, Adjust the compression value using the up/down arrows.
Please refer to our video guide or the user manual if you need further information to adjust the pressure.
The device will cycle on/off at the set run and rest time until paused, stopped, switched off or the battery is depleted (if not connected to power).
If connected to power the device will cycle on/off continuously.
On battery power, the device will run for approximately 3 hours on COOL mode and 2 hours on HEAT mode.
The standard settings are considered safe for continuous/overnight use for most people with uncomplicated presentations. The standard timer setting is programmed to run the device for 20min and rest for 20min, alternating between run and rest until the device is stopped.
Seek advice from your treating therapist as to whether overnight or extended use is appropriate in your specific circumstances in addition to checking the contraindications/precautions in the owner manual.
A pre-paid/addressed grey postal packet is provided with the Cryon-X bag in one of the side pockets. Simply pack the device and all its components into the bag and place in the postal packet; drop it off at your nearest Australia Post office.
Please note that the device rental is charged weekly and return mid-week will not refund remaining days.
Essential: Return the device, hosing and power cord.
Not Essential: Unopened/unused water bottle, guides.
Yours to keep: The single-patient use wrap is yours to keep or dispose of. If you anticipate a future surgery, you are able to rent the Cryon-X from Medi-Rent without paying for a new wrap.
Yes, please empty the water tank when returning the device. Simply open the water tank cap and tip out over a sink.
Yes, you can re-use your garment in future if stored correctly. As there is water inside the wrap, we recommend emptying the bladder by pressing the connector attachments and squeezing the material.
Avoid storing the garment in a dark or damp place to reduce risk of mould. If the wrap becomes mouldy it should be disposed of.
Yes, several private health insurance providers cover the cost of the wrap / garment for those with the appropriate cover. We have a one-page information sheet for reference when contacting your insurer. We also have a rebate form that your referring therapist can fill out if required. These can be found on the website.
It is normal for condensation to appear on the wrap surface. Pat dry with a towel.
In the COMPRESS menu you can change the compression mode from Alternate to Continuous by pressing the MODE button.
Alternate mode- the pressure will cycle on and off throughout treatment.
Continuous mode- the pressure is constant.
Light clothing or material such as tubular stockinette.
Yes, you can use the Cryon -X over post operative dressings. It is recommended to use another layer of clothing or material such that the wrap is not in direct contact with the skin for infection control purposed. The single-use wrap is not sterile.
You need to enter the settings menu to change the timer.
Tap the centre of the screen 3 times to make the settings cog visible. Press the cog once to enter the menu. Choose TIMER SETTINGS, and use the up/down buttons to adjust rest and run time. Press SAVE to return to the treatment screen.
For more detailed instructions refer to the owner manual.
You need to enter the settings menu to change the therapy option mode.
Tap the centre of the screen 3 times to make the settings cog visible. Press the cog once to enter the menu. Choose THERAPY OPTIONS, and use the up/down buttons to adjust rest and run time. Press SAVE to return to the treatment screen.
For more detailed instructions refer to the owner manual.
Tap the centre of the screen 3 times to make the settings cog visible. Press the cog once to enter the menu. Choose THERAPY OPTIONS or TIMER SETTINGS.
For more detailed instructions refer to the owner manual.
Problem: The water is below the minimum amount.
Solution: Top up the water tank with distilled water provided.
Problem: If no temperature change is detected within 5 minutes the device will alarm.
Possible reasons: The hosing connection to the device or garment may not be sealed or the cooling or heating unit may be at fault.
Solution: Disconnect and reconnect hosing attached to the device and the wrap. Ensure an audible “click” sound is heard when making the connection.
Press START THERAPY to recommence treatment. Press MONITOR to check temperature performance.
If the device is not changing temperature, contact Medi-Rent customer service.
For more detailed instructions refer to the Troubleshooting section of the owner manual.
Problem: If the device cannot reach the set pressure within 180 seconds the device will alarm.
Possible reason: The pressure function may be faulty or the hosing connection to the device or garment may not be sealed.
Solution: Disconnect and reconnect hosing attached to the device and the wrap. Ensure an audible “click” sound is heard when making the connection.
Press START THERAPY to recommence treatment.
Press MONITOR to check temperature performance
Contact Medi-Rent customer service.
Contact Medi-Rent customer service.
For more detailed instructions refer to the Troubleshooting section of the owner manual.
Problem: If the device detects the pressure is higher than the set value, the device will alarm.
Possible reasons: The garment may not be applied to the body correctly or the pressure function may be faulty.
Solution: Reboot the device (Turn off, wait 30seconds and turn back on).
Disconnect the hosing from the device and wrap. Deflate the wrap by squeezing it.
Reconnect hosing attached to the device and the wrap. Ensure an audible “click” sound is heard when making the connection.
Apply the wrap to the body ensuring a form fit (not loose). Secure the wrap with Velcro strip or supplied straps.
Press START THERAPY to recommence treatment.
Press MONITOR to check pressure performance.
Contact Medi-Rent customer service.
Contact Medi-Rent customer service.
For more detailed instructions refer to the Troubleshooting section of the owner manual.
Problem: The battery voltage is lower than 23V.
Solution: Connect the device to mains power to charge it. You can continue to use the device whilst it is charging if required. Note: A low-voltage alarm will disable all functions.
Problem: There may be a blockage in the connecting tube or the device sensor system is faulty.
Solution: Disconnect and reconnect hosing attached to the device and the wrap. Ensure an audible “click” sound is heard when making the connection.
Check the connection between the hosing and wrap are not kinked during device use.
Press START THERAPY to recommence treatment.
Press MONITOR to check device performance (refer to owner manual for instructions)
Contact Med-Rent customer service.
If COMPRESS is OFF and not able to be selected, you are in a therapy option without compression. To change therapy options, go to “Unlock settings menu” by triple tapping the centre of screen to make the settings cog visible. Select THERAPY OPTIONS, and choose a mode that includes Compression therapy.
Review the owner manual for more detailed instructions.
If COOL is OFF and not able to be selected, you are in a HEAT therapy option. To change therapy options, go to “Unlock settings menu” by triple tapping the centre of screen to make the settings cog visible. Select THERAPY OPTIONS, and choose a mode that includes Cold therapy.
Review the owner manual for more detailed instructions.
If HEAT is OFF and not able to be selected, you are in a COOL therapy option. To change therapy options, go to “Unlock settings menu” by triple tapping the centre of screen to make the settings cog visible. Select THERAPY OPTIONS, and choose a mode that includes Heat therapy.
Review the owner manual for more detailed instructions.
The device needs to be running for the MONITOR button to be active.
Press START THERAPY and try the MONITOR button.
To access the settings menu, you need to tap the centre of the treatment screen 3 times. If the settings cog does not appear then you may need to tap faster.
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